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Personal Injuries Action2022

HUNG PUI MAN v. INTERCONTINENTAL LIMOUSINE COMPANY LTD

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[2025] HKDC 1721-EN-2025-10-16

HUNG PUI MAN v. INTERCONTINENTAL LIMOUSINE COMPANY LTD

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DCPI 4214/2022

[2025] HKDC 1721

IN THE DISTRICT COURT OF THE

HONG KONG SPECIAL ADMINISTRATIVE REGION

PERSONAL INJURIES ACTION NO 4214 OF 2022

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BETWEEN

 HUNG PUI MANPlaintiff
 and 
 INTERCONTINENTAL LIMOUSINE COMPANY LIMITEDDefendant

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Before: Deputy District Judge Alfred Cheng (Paper Disposal)
Date of written submissions: 4 & 18 August 2025
Date of Decision: 16 October 2025

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DECISION ON COSTS

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1.  In my Reasons for Judgment handed down on 21 July 2025 ([2025] HKDC 1211), I gave directions for the filing of submissions on costs. Since then, parties have filed their respective written submissions and supporting affirmations. The Director of the Legal Aid decided not to file separate written submissions despite being given leave to do so.

2.  This is my decision on costs after considering the parties’ written submissions.

SANCTIONED PAYMENTS MADE BY THE DEFENDANT

3.  On 25 May 2023, the defendant put forward a sanctioned payment of HK$18,682.45 (inclusive of interest but on top of employees compensation of HK$738,481.76 received by the plaintiff) for full and final settlement of the plaintiff’s claim (“the 1st SP”).

4.  On 11 October 2023, the defendant paid a further HK$31,317.55 into court to improve its sanctioned payment to HK$50,000.00 (“the 2nd SP”).

5.  The plaintiff did not accept either sanctioned payments, but her claim was dismissed by me after trial.

6.  It is clear that Order 22 rule 23 of the Rules of the District Court (Cap 336H) is engaged in the present case, in that the plaintiff failed to obtain a judgment better than the defendant’s sanctioned payments. Order 22 rule 23(4)(a) and 23(5) provides that the defendant is entitled to its costs on indemnity basis after the last date on which the plaintiff could have accepted the defendant’s sanctioned payment (in this case, the 1st SP) without requiring the leave of the court, unless the court considers it unjust to do so. The last date on which the plaintiff could have accepted the 1st SP without leave fell on 22 June 2023.

THE DEFENDANT’S STANCE

7.  The defendant now asks for costs to be paid by the plaintiff on indemnity basis, and not just from 23 June 2023 onwards.

8.  Mr Leon Ho, counsel for the defendant, submits that the present case should never have been commenced. He points to Law Yin Pok Bosco, a minor by Lam Po Yee, his mother and next friend v Dr Chan Yee Shing also known as Dr Chan Yee Shing Alvin[2022] HKCFI 345 (Deputy Judge Winnie Tsui; 21 January 2022) for the principles guiding the court in considering whether indemnity costs should be ordered. In §8, the learned Judge summarized that, inter alia:-

8.1.  It is for the party seeking indemnity costs to show that the case has some “special or unusual feature”;

8.2.  It is now recognized that indemnity costs are no longer confined to cases where the paying party’s conduct lacks moral probity or deserves moral condemnation for which the court wishes to express disapproval. Conduct which falls short of that can be so unreasonable as to justify an order for indemnity costs; but such unreasonableness would need to be to a high degree;

8.3.  The pursuit of a weak claim will not usually, on its own, justify an order for indemnity costs. On the other hand, to maintain a claim that one knows, or ought to know, is doomed to fail on the facts and on the law, is conduct that is so unreasonable as to justify an order for indemnity costs.

9.  Mr Ho points to the following to say that it was so unreasonable for the plaintiff to commence the present case, such that indemnity costs are called for:-

9.1.  In the pre-action letter, the plaintiff referred the defendant to the Form 2 and the Application in the connected employees compensation claim as to the circumstances of the Accident. In those documents, it was stated that the plaintiff was injured when she was instructed to unload luggage at the airport. But, Mr Ho submits, there could be no fault on the defendant’s part to instruct the plaintiff to do what she had to do as a chauffeur;

9.2.  The defendant disclosed (i) the work injury report; and (ii) the written statement prepared by the loss adjusters (“the defendant’s documents”) by way of its List of Documents on 25 July 2023. By then, the plaintiff must have been reminded that she gave different versions as to how the Accident happened at different junctures of time;

9.3.  The quantum of the plaintiff’s claim, as assessed by this court, was less than 30% of the employees compensation already received by the plaintiff. She obviously inflated her claim when she claimed almost HK$3 million plus interest in the Revised Statement of Damages.

10.  Mr Kelvin Wong[1], counsel for the plaintiff, submits that indemnity costs should not be ordered at all, because:-

10.1.  The 1st SP and the 2nd SP were made in the early stage of the present case. The plaintiff should not be seen as unreasonable for taking a cautious approach in considering whether to accept them;

10.2.  In the Defence, the defendant did not seriously dispute the mode and place of the Accident. Instead, the defendant averred that it had provided training to the plaintiff as to the posture of offloading luggage;

10.3.  If the court accepted the plaintiff’s case as to the existence of the Accident, then there would be issues as to whether the training provided by the defendant was sufficient. It could not be said that the plaintiff’s claim was entirely unmeritorious; and

10.4.  The plaintiff’s case on quantum was not inflated as alleged by the defendant.

11.  In my judgment, Mr Wong’s submissions must be rejected outright:-

11.1.  The plaintiff knows best as to whether the Accident happened at all; and if so, how it happened. She also has the best idea as to the extent of her injuries. Commencing a claim in our courts is no casual matter. She has the primary responsibility to ensure that she has a sustainable claim against whoever she intends to sue. It lies ill in her mouth to say that her claim is less unmeritorious because the defendant decided to defend it in a particular manner;

11.2.  The defendant cannot be said to have not seriously disputed the existence and circumstances of the Accident. It did not admit to the Accident in the Defence. Given it did not have any eyewitness who could speak of the truthfulness and accuracy of the plaintiff’s claim regarding the existence and circumstances of the Accident as pleaded, it naturally could not put forward a positive defence in that respect. The defendant’s non-admission, in the present case, cannot be said to be a half-hearted defence to the Accident itself. In fact, §4(d) of the Defence referred to the work injury report in raising an issue on the course of the Accident as pleaded;

11.3.  The mechanism of sanctioned offers and payments is intended to encourage settlement and reduce costs as much as possible. It is plainly against the spirit of the Civil Justice Reform (which revamped Order 22) to allow a plaintiff to adopt a “wait-and-see” approach for settlement offers which turns out to be reasonable: cf Or Siu Lung v Fu Hong Home for the Elderly Co Ltd [2018] 1 HKLRD 872 at §§21-26.

12.  I find that the plaintiff has failed to show that it would be unjust to order indemnity costs as per Order 22 rule 23(4)(a).

13.  I further agree with Mr Ho that this is a suitable case to order the entire costs of the action to be paid by the plaintiff on indemnity basis. In §3 of the Affirmation of Lam Yat Wah dated 5 August 2025, it is confirmed that the plaintiff’s solicitors obtained the defendant’s documents prior to the commencement of the present case[2]. It ought to have been apparent to the plaintiff (and those advising her) that she had to plead the circumstances of the Accident with particular accuracy, because of apparent conflict amongst different documents in which she described how the Accident happened. In my judgment, the plaintiff has clearly failed to properly consider how her claim should be framed and managed. She came up with a version of events which was inconsistent with those documents, with no attempt to explain how the inconsistency arose[3]; I have no hesitation to conclude that she was highly unreasonable in putting forward her claim as pleaded despite having sight of the defendant’s documents.

14.  Mr Wong has no dispute with the ancillary order sought by the defendant regarding the payment out of the sanctioned payments.

RATE OF ENHANCED INTEREST

15.  Order 22 rule 23(4)(b) provides that the court may order interest on the indemnity costs at a rate not exceeding 10% above judgment rate. In So Sin Ying v JV Fitness Ltd [2024] 2 HKC 596 at §37, the court held that, in the context of personal injuries litigation, judgment rate plus 2% should be sufficient as enhanced interest where there was no suggestion of abuse of process, or that entirely misconceived or bad points were taken in the absence of evidence.

16.  Mr Ho submits that interest at judgment rate plus 5% is appropriate given the unreasonableness of the plaintiff’s claim. I agree.

17.  There is no dispute that interest should be computed by making separate calculation for each item of costs, from the actual date of payment to the date of judgment.

WASTED COSTS ORDER

18.  Mr Wong submits that I should not ask the plaintiff’s solicitors to bear costs personally. He argues that:-

18.1.  The plaintiff’s solicitors discharged their duties properly in commencing the plaintiff’s claim with the version of events pleaded in the Statement of Claim, because the plea was consistent with the course of the Accident described in the Form 2, and with the particulars of the Accident as stated in the connected employees compensation claim;

18.2.  The inconsistency between the plaintiff’s pleaded claim with the defendant’s documents was not an oversight by the plaintiff’s solicitors. After the plaintiff rejected the 2nd SP, counsel was instructed to advise on liability, quantum and evidence; the advice was rendered on 29 February 2024. I note that legal aid was discharged shortly afterwards on 6 June 2024;

18.3.  It would be a matter of hindsight to say that the plaintiff’s solicitors could have done something more to mitigate the inconsistency between the pleadings and the defendant’s documents.

19.  In §4 of the Affirmation of Lam Yat Wah, the plaintiff’s handling solicitor stated that the defendant’s documents were provided to the Director of Legal Aid when the plaintiff applied for legal aid. In response to the queries raised by the Director on those documents, the plaintiff replied on 21 December 2020 that the witness statement prepared by the loss adjusters did not completely record what she said during the meeting with them. Subsequently, legal aid was granted to the plaintiff for both the present case and the connected employees compensation claim.

20.  Since the plaintiff was on legal aid up to 6 June 2024, any order not allowing legal aid taxation of the plaintiff’s own costs will have the same effect as a wasted costs order against the plaintiff’s solicitors: Cheung Shui Han v Luk Ka Ling [2012] 4 HKLRD 536. The approach that should be taken by the court in considering whether wasted costs ought to be ordered was exhaustively discussed in Chung Ho Ming v Chan Wai Yip and Kowloon Motor Bus Co (1933) Ltd (No 2) [2024] 1 HKLRD 1382. It is not suggested that the court’s consideration should be any different when considering whether legal aid taxation should be disallowed. I bear in mind the principles enunciated in Chung Ho Ming (No 2), in particular that the court should proceed carefully and give the solicitor the benefit of the doubt if privilege is not waived to allow the solicitor to give a full account of events.

21.  I do not think Mr Wong’s submissions have addressed the proper issue; the plaintiff’s reply to the Director of Legal Aid is also not a complete answer showing the innocence of the plaintiff’s solicitors. Putting forward a plea in the same form as the Form 2 and the Application did not resolve the inconsistency with the defendant’s documents; even though the plaintiff disputed the propensity of the witness statement prepared by the loss adjusters as early as 2020, little was done to properly explore this dispute in the present case for her benefit. The crux of the matter remains, given the availability of the defendant’s documents, and what the plaintiff knew as to how the Accident happened, was the preparation and management of her claim by her solicitors so bad that it amounted to an abuse of process, such that they should be personally liable for the defendant’s costs?

22.  Whilst I have some suspicion on the professed innocence of the plaintiff’s solicitors, I have ultimately reached the conclusion that legal aid taxation should not be disallowed, and wasted costs order should not be ordered for the period consequent to the discharge of the plaintiff’s legal aid. At the moment, evidence is scant on what the plaintiff’s instructions actually were in commencing the present case, and in pitching her case as she did in the Statement of Claim; little is known as to what transpired during the preparation of her witness statement. It is a matter for the plaintiff not to put more information before the court. In my judgment, it is not possible to conclude that the plaintiff’s solicitors connived in putting forward the plaintiff’s pleaded claim as to how the Accident happened. There was also no abuse of process in the form of blindly helping the plaintiff to pursue a hopeless claim, as counsel advice was obtained. Whilst the competence and/or conscientiousness of the plaintiff’s solicitors are, in my view, in grave doubt, this is not a case in which they should be asked to be personally responsible for the costs of the present case.

CONCLUSION

23.  I grant the following order on costs:-

23.1.  The plaintiff do pay costs to the defendant (including all costs reserved), on indemnity basis with certificate for counsel, to be taxed if not agreed;

23.2.  The plaintiff do pay interest on the defendant’s costs at judgment rate plus 5% from 22 June 2023 to 19 March 2025; and at judgment rate thereafter until full payment;

23.3.  The sum of HK$50,000.00, being the total of the sanctioned payments made by the defendant on 25 May 2023 and 11 October 2023 respectively, together with the interest accrued thereon (if any), be paid out to the defendant forthwith through its solicitors, Messrs Zhong Lun Law Firm LLP;

23.4.  The plaintiff’s own costs up to and including 6 June 2024 be taxed in accordance with the Legal Aid regulations.

  ( Alfred C P Cheng )
Deputy District Judge

Mr Kelvin Wong, instructed by Raymond Lam & Associates, for the plaintiff

Mr Leon Ho, instructed by Zhong Lun Law Firm LLP, for the defendant



[1]  Mr Wong was not instructed to appear for the plaintiff at trial.

[2]  See also §19 below.

[3]  For example, there might be a misunderstanding between her and the person who authored the document; or her recollection was wrong for whatever reason. If there were genuine reasons explaining the inconsistency, they were never put in the evidence prior to trial.

[2025] HKDC 1211-EN-2025-07-21

HUNG PUI MAN v. INTERCONTINENTAL LIMOUSINE COMPANY LTD

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DCPI 4214/2022

[2025] HKDC 1211

IN THE DISTRICT COURT OF THE

HONG KONG SPECIAL ADMINISTRATIVE REGION

PERSONAL INJURIES ACTION NO 4214 OF 2022

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BETWEEN

 HUNG PUI MANPlaintiff
 and 
 INTERCONTINENTAL LIMOUSINE COMPANY LIMITEDDefendant

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Before: Deputy District Judge Alfred Cheng in Court
Dates of Trial: 17 & 19 March 2025
Date of Judgment: 19 March 2025
Date of Reasons for Judgment: 21 July 2025

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REASONS FOR JUDGMENT

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1.  The plaintiff claims damages from the defendant, her former employer, for the injuries she allegedly sustained in an accident when she was working on 27 January 2020 (“the Accident”).

2.  At the end of counsel’s closing submissions, I dismissed the plaintiff’s claim. These are the reasons I indicated that I would hand down in due course.

THE ACCIDENT

3.  The defendant provides limousine service to and from the Hong Kong International Airport (“HKIA”). The plaintiff joined the defendant as a chauffeur in December 2017. She was assigned to drive a Mercedes-Benz V-Class saloon car.

4.  As a chauffeur, it was part of the plaintiff’s duties to help passengers put their luggage onto the trunk of the limousine when they were picked up, or to unload their luggage from the trunk at the destination.

5.  The general indorsement on the Writ of Summons sets out the plaintiff’s claim as follows:-

“The Plaintiff’s claim is for damages (together with interest thereon and costs), for personal injuries … in the course of her employment arising out of the negligence and/or breach of the statutory duties of the Defendant … at 香港國際機場一號客運大樓落客區[1] on the 27th day of January 2020.”

6.  The Statement of Claim dated 9 May 2023 states that, on 27 January 2020 at around noon, the plaintiff sustained injuries to her neck when she was offloading a piece of luggage weighing 30 kg at Terminal 1 of HKIA[2].

7.  In the plaintiff’s witness statement dated 11 September 2023, she describes the Accident to have happened in the following manner:-

7.1.  She starts off the witness statement by explaining that she claims damages for the injuries she sustained at Terminal 1 of HKIA on 27 January 2020: §1.

7.2.  Around 10:00 am on that day, she was assigned to pick up passengers from Regence Royale on Bowen Road to HKIA. She needed to place 2 pieces of luggage (each weighing over 20 kg) onto the trunk of her saloon car[3]. She did not have any assistance. After she quickly placed the luggage onto the trunk by herself, she felt numbness in her hands, and pain and muscle tightness in her neck. She drove the passengers to the airport despite the discomfort: §16.

7.3.  Around 2:00 pm on the same day, she was assigned to take passengers from HKIA to Shouson Hill. There were 5 pieces of luggage, each weighing more than 20 kg. A colleague of hers placed the luggage onto the trunk of her saloon car. But when she arrived at Shouson Hill, she had to unload the luggage by herself. Her discomfort worsened when she did so: §17.

7.4.  She had to call the defendant’s control room, and requested time to seek medical treatment.

7.5.  The plaintiff does not allege in her witness statement that she sprained her neck when she was asked to transport any luggage at Terminal 1 of HKIA on 27 January 2020.

8.  Mr Leon Ho, counsel for the defendant, also refers me to a work injury report dated 31 January 2020, which was signed by the plaintiff. Under the part entitled “Description of accident”, the time was stated to be around noon of 27 January 2020; and the place of the accident was stated to be Terminal 1 of HKIA. The course of the Accident was stated as follows:-

8.1.  The plaintiff felt pain in her neck and shoulder after sending clients from Dynasty Court on Old Peak Road to HKIA, and transferring their luggage (without specifying the number of pieces).

8.2.  Around 2:50 pm, she was assigned to send clients to Shouson Hill. At HKIA, she was already in great pain and could not help clients to load their 5 pieces of luggage onto the trunk of her saloon car; so she had to seek help from colleagues.

8.3.  After she offloaded the luggage at Shouson Hill, her neck was stiff and painful; her hands felt weak as well.

9.  On 21 February 2020, the plaintiff was interviewed by the loss adjusters appointed by the defendant. She signed the typewritten record on 4 March 2020. The plaintiff allegedly described the Accident in the following manner:-

9.1.  At 10:00 am on 27 January 2020, she was assigned to pick up clients from Regence Royale, and drive them to HKIA. She took a piece of luggage in each of her hands, and lifted them from the ground to place them inside the trunk at the same time. Each piece of luggage weighed more than 20 kg.

9.2.  When she returned to the driver’s seat, she felt numbness in her hands and pain in her neck.

9.3.  At HKIA, she offloaded the luggage by taking a piece of luggage in each of her hands, lifting them up from the trunk and placed them on the ground. She then felt stiffness in her upper body; there was pain in her hands and neck.

9.4.  She recounted how she drove clients to Shouson Hill and helped them with their luggage in a way similar to §§8.2-8.3 above.

9.5.  When she was asked whether she thought she could handle the amount of luggage for the 2 trips she had on 27 January 2020, she said she had had more luggage to deal with before without any problem, but she did not know why she was injured this time.

10.  In my judgment, it is obvious that the plaintiff gave different versions at different junctures as to how the Accident happened. While her pleaded case states that the Accident was a one-off event that happened at HKIA when she lifted a piece of luggage weighing 30 kg, the evidence shows that (i) she might already suffered an injury in the morning of 27 January 2020 when she was picking up clients for HKIA; (ii) she might have injured herself when she had to lift more than 1 piece of luggage, or because she decided to lift 2 pieces of luggage at the same time; (iii) the luggage she had to carry that day was just a bit heavier than 20 kg rather than as heavy as 30 kg apiece; and (iv) she might have aggravated her injuries when she had to offload luggage at Shouson Hill in the afternoon.

11.  Despite the different permutations of facts she put forward in the pleadings and in the evidence, prior to cross examination, the plaintiff has not sought to justify the existence of these permutations.

12.  I find the plaintiff to be a poor witness, and I do not accept her evidence at trial as credible and accurate. She explains for the first time under cross examination that (i) the reference to Dynasty Court in the work injury report was mistaken; (ii) she never held 2 pieces of luggage at the same time in her hands; indeed she found such an allegation laughable; (iii) despite she was given the draft of the record of interview prepared by the loss adjusters, she did not actually pay attention to its content before she signed on it. I consider the plaintiff to be making her evidence up as the cross examination went on.

13.  As I shall further elaborate below, I find the plaintiff to be equally unconvincing with respect to the severity of her injuries.

14.  I agree with Mr Ho that it is important for the defendant to know how exactly how the Accident happened, so that it can properly prepare its defence. For example, the defence may be different depending on the volume of luggage the plaintiff had to handle on each day of her work; the evaluation of the defendant’s system of work may call for different consideration if the plaintiff’s claim is based on repetitive stress, rather than an isolated event[4].

15.  As recently as Lo Kwok Kit Sam v Leung Kwok Hung trading as Kaiser (M&E) Decoration Engineering Co & Anr[2025] HKDC 495 (Deputy Judge Patrick Siu; 31 March 2025), the court has reiterated that, for industrial accident cases, if the accident is not shown to have taken place in the way or at the place alleged usually the plaintiff must fail: see the summary of the principles and authorities in §§24-29. I cannot improve on the impeccable summary put forward by the learned Judge; I respectfully agree with him and apply the same rules here.

16.  In my judgment, the plaintiff has not put forward any credible evidence to allow me to find how the Accident actually happened. She has failed to prove her pleaded case as to how the Accident happened. Her claim must stand to be dismissed.

QUANTUM

17.  I shall state my views on the plaintiff’s case on quantum should it become necessary to assess it.

18.  The plaintiff was born in 1983. She was 36 years old at the time of the Accident. She was 41 by the time of the trial.

THE PLAINTIFF’S INJURIES

19.  The plaintiff sought treatment from the Accident & Emergency Department of Yan Chai Hospital (“YCH”) in the evening of 27 January 2020 (ie on the same day as the Accident). She complained of neck pain on movement. She reported tenderness over the left side of her neck. The attending doctor recorded that her limbs had full power with sensation intact. She was prescribed with some painkillers and was given a soft neck collar; and was discharged on the same day.

20.  An MRI of the plaintiff’s cervical spine was obtained on 5 February 2020. This showed mild bulging of her C4/5 intervertebral disc with the formation of osteophytes, resulting in mild spinal canal stenosis. No cord compression was seen. There was narrowing of the exiting foramen, with sufficient severity to encroach on the right exiting C5 nerve root. There was also mild to moderate bulging to her C5/6 intervertebral disc with the formation of osteophytes, resulting in severe spinal canal stenosis. There was mild compression of her spinal cord. There was mild narrowing of the exiting foramen, but no compression of the exiting C6 nerve roots was observed.

21.  The plaintiff attended YCH on 5 February 2020 for physiotherapy. She complained of left neck pain, which radiated down her left arm. The attending physiotherapist recorded that the plaintiff had limited neck flexion and extension; there was also limitation in her left shoulder flexion and abduction. By 29 June 2020, the plaintiff reported a decrease in neck pain. But the limitation in her neck movement still persisted.

22.  Since 12 March 2020, the plaintiff was followed up by the orthopaedic specialists at Prince of Wales Hospital. She reported diffuse tenderness over her cervical spine on palpation. She also complained of numbness in both of her arms. The power in her arms were full but the deep tendon reflexes were brisk.

23.  A repeat MRI done on 19 March 2021 showed that disc osteophyte complex was present at the plaintiff’s C5/6 intervertebral disc. This caused severe narrowing of the central canal. Cord compression with flattening was noted. There was also mild narrowing of the bilateral foramen. Compared to the MRI done on 5 February 2020, there was progression of the changes in her cervical spine.

24.  The plaintiff received an operation on 16 May 2021 for decompression and stabilization of her cervical spine. Diskectomy of the C5/6 intervertebral was done, followed by insertion of an artificial disc. The operation was said to be uneventful. A repeat MRI done on 18 November 2021 showed that there was adequate decompression, and there was no more cord compression[5].

25.  According to the medical report prepared by Dr Chan Hung of Kwai Chung Hospital dated 23 December 2020, the plaintiff was followed up by the psychiatrist at the hospital since 18 October 2017 (ie prior to the Accident) for adjustment disorder with prolonged depressive reaction. She was further diagnosed to have borderline personality disorder in November 2018, and was given treatment since. It was reported that, when the plaintiff attended the follow up on 7 December 2020, her mood was largely settled, but she was still distressed by litigation. Her sleep and irritability improved upon adjustment of her medication. She denied having any suicidal idea or psychotic symptom.

26.  Dr Jacky Lau (appointed by the plaintiff) and Dr Chun Siu Yeung (appointed by the defendant) prepared an expert report on the plaintiff’s orthopaedic condition, after they examined her on 7 June 2022.

27.  Dr Chun opined that the plaintiff should have sprained the soft tissues on the left side of her neck only during the Accident. The disc bulging and associated deficiency observed in her cervical spine was pre-existing and degenerative in nature. Moreover, the symptoms reported by the plaintiff in her left arm were anatomically inconsistent with the possible impingement of the nerve roots in her cervical spine.

28.  On the other hand, Dr Lau opined that, based on the symptoms reported by the plaintiff, the Accident turned the previously asymptomatic degeneration in the plaintiff’s cervical spine into a symptomatic one, by causing acute bulging of the intervertebral disc.

29.  Since Dr Lau and Dr Chun had vastly different views about the plaintiff’s injuries, I would like to set out the legal principles that guided me in assessing the expert evidence.

30.  In Wong Siu Wa v Win Sino Engineering Limited[2018] HKCFI 1663 (Deputy Judge Raymond Leung, SC; 3 August 2018), the court adopted the approach laid down in Loveday v Renton [1989] 1 Med LR 117 at 125 for assessing expert evidence:-

“(a) The mere expression of opinion or belief by a witness, however eminent, does not suffice.

(b) The court has to evaluate the witness and the soundness of his opinion.

(c) Most important this involves an examination of the reasons given for his opinions and the extent to which they are supported by evidence.

(d) The weight to be given to the opinion of an expert depends on:

(1) the internal consistency and the logic of his evidence;

(2) the care with which he had considered the subject and presented his evidence;

(3) his precision and accuracy of thought as demonstrated by his answers;

(4) how he responds to searching and informed cross-examination and in particular the extent to which a witness has conceived an opinion and is reluctant to re-examine it in light of later evidence, or demonstrates a flexibility of mind which may involve changing or modifying opinions previously held;

(5) whether or not a witness is biased or lacks independence.”

31.  As recently confirmed by the Court of Appeal in Lo Wei v Wiser (Hong Kong) Limited & Ors[2025] HKCA 238 (Au & Chow JJA; 19 March 2025) at §20(2), the court is not bound to accept the evidence of an expert witness. It must form its own independent assessment of the expert’s evidence and come to its own conclusions based on the facts and evidence before it. I take this to mean that, if the facts and evidence before it so demand, the court may only accept part of the evidence of an expert.

32.  It is also pertinent to note that, as held in Ale Thak Prasad v Tsang Chin Keung & Anr HCPI 579/2012 (Master Harold Leong; 29 December 2017) at §38, if a claimant’s subjective evidence is not accepted by the court, any expert opinion and diagnosis based on such subjective complaints would also be disregarded. Whilst I have some reservation on whether such blanket rejection of expert opinion must be applicable in all cases once the court refuses to accept a claimant’s subjective evidence, I think, at the minimum, the court should view such expert opinion with circumspect.

33.  In my judgment, the plaintiff is not credible when she complains of persistent pain and numbness in her neck and arms after the Accident. My reasons are as follows:-

33.1.  I agree with Mr Ho that the plaintiff’s reported symptoms cannot be reasonably explained. She first complained of pain in the left side of her neck; repeat MRIs also showed that nerve compression occurred in the left side of her neck. But the medical records show that the plaintiff reported more pronounced symptoms on the right side of her neck as time went on. When she was cross examined on this, she said that both sides of her neck were affected; she might have pain on one side on one day, but on the other side the next day. I find the plaintiff’s explanation the most unconvincing.

33.2.  I do not see any rebuttal by Dr Lau on Dr Chun’s opinion that the plaintiff’s complaint did not correspond to the location of nerve compression in her cervical spine. In my judgment, the plaintiff’s reported complaints are not capable of belief.

33.3.  Despite a successful surgery to decompress her cervical spine, the plaintiff claims that her neck pain has stayed more or less the same since the Accident. This is clearly inconsistent with what can be objectively observed. There is no objective basis to account for the persistence in her neck pain and numbness down her arm.

34.  Given my findings above, I accept Dr Chun’s opinion as having accurately analysed the extent of the plaintiff’s injuries sustained in the Accident.

35.  Dr Lau’s opinion is unhelpful. Apart from the fact that he based his opinion on a wholesale adoption of the plaintiff’s subjective complaints, I find his views simply unpersuasive. At any rate, on the basis of lifting a piece of luggage weighing 30 kg, the force acting on the intervertebral discs in the plaintiff’s cervical spine could not have been so substantial to cause the discs to slip out of the normal position.

36.  Dr Li Cheuk Wing (appointed by the plaintiff) and Dr Yu Wai Tak (appointed by the defendant) prepared an expert report on the plaintiff’s mental condition, after they interviewed her on 18 January 2023.

37.  Dr Yu was of the view that the Accident did not affect the plaintiff’s pre-existing adjustment disorder with depressed mood. Her mental condition, at the time of the interview, was resulted from the natural progression of her pre-existing condition.

38.  Dr Li opined that the chronic pain and loss of job consequent upon the Accident exacerbated the plaintiff’s pre-existing mood problem. The plaintiff still had chronic and mildly depressed mood at the time of the interview. However, there was no psychomotor retardation, which would suggest major depressive disorder.

39.  I prefer Dr Yu’s opinion over that of Dr Li. As can be seen from §51 of the joint report prepared by the expert psychiatrists, Dr Li accepted that the plaintiff had chronic pain, to the extent she described during the interview and noted in the medical records. Since I do not think the plaintiff has been truthful and accurate in describing the severity of her symptoms, this much reduces the probative value of Dr Li’s opinion.

THE HEADS OF CLAIM

40.  The plaintiff claims HK$278,000.00 as damages for PSLA. The defendant submits that the appropriate damages should be no more than HK$100,000.00. I would have decided that HK$120,000.00 would be a reasonable award.

41.  The plaintiff claims that she earned an average of HK$22,616.80 per month at the time of the Accident. There is no serious dispute in this, as the defendant accepts that she earned an average of HK$22,602.40 per month in 2019.

42.  It is trite that the court is not bound by sick leave certificates granted by a claimant’s treating doctors. This is because treating doctors often grant such certificates by reposing trust on the claimant’s subjective complaints: Tam Fu Yip v Sincere Engineering & Trading Co Ltd [2008] 5 HKLRD 210 at §18.

43.  I accept Dr Chun’s view that the plaintiff only suffered from minor soft tissue injury in the Accident. I find that the injury did not aggravate or accelerate the worsening of the pre-existing degeneration in the cervical spine. As such, I think damages representing 3 months of her income would be more than sufficient to allow her to recover from the minor injury, and to slowly get back to full work capacity thereafter.

44.  The defendant argues that, because of the COVID-19 pandemic, demand for limousine transport to the airport dwindled down to minimal in 2020. It puts forward evidence to show that the comparable workers in its employ had significantly reduced income in 2020. Therefore, it would have been inapposite to use the plaintiff’s income in 2019 to calculate the damages for pre-trial loss of income.

45.  If it becomes necessary for this court to come to a view, I would simply use the plaintiff’s income in 2019 as the multiplicand. As we know after the fact, the COVID-19 pandemic did not significantly affected international travel to and from Hong Kong before late March 2020. Therefore, but for the Accident, the plaintiff’s income would not have been affected before then, so that her 2019 income should still be reflective of her loss. The defendant in fact accepts that this court may award HK$70,000.00 as the rounded up damages for the plaintiff’s pre-trial loss of income. I agree and so award the plaintiff.

46.  The plaintiff claims HK$271,401.60 as damages for her loss of earning capacity; the defendant submits that no award should be made.

47.  I would have rejected the plaintiff’s claim if the defendant were to be found liable. It is my decision that the plaintiff did not suffer from any loss of earning capacity as a result of the minor injury she had in the Accident.

48.  The plaintiff claims HK$60,400.00 as future medical expenses; the defendant submits that no award should be made.

49.  This claim is based on Dr Li’s view that the plaintiff would require follow-up consultations by psychiatrists. But since it is my decision that the Accident did not cause or aggravate the plaintiff’s pre-existing mental condition, the defendant could not be called upon to pay any damages for this item even if it lost on liability.

50.  The plaintiff claims HK$300,000.00 for medical expenses she has already incurred; HK$5,000.00 for travelling expenses; and HK$5,000.00 for the tonic food she purchased. The defendant submits that a total sum of HK$10,000.00 should be awarded for these expenses.

51.  The bulk of the medical expenses related to the decompression surgery the plaintiff received. The defendant should not be responsible for it. I would have awarded a nominal sum of HK$10,000.00 for medical expenses; HK$1,000.00 for travelling expenses; and HK$5,000.00 for tonic food.

52.  In summary, if liability were established against the defendant, I would have awarded the plaintiff the following damages:-

PSLA    $120,000.00
Pre-trial loss of earnings      $70,000.00
Future loss of earningsNIL
Loss of earning capacityNIL
Future medical expensesNIL
Special damages      $16,000.00
 __________
TOTAL:HK$206,000.00
 =========

53.  The plaintiff would have been entitled to interest on the general damages at 2% per annum from the date of the service of the Writ to the date of judgment; and half judgment rate on all special damages from the date of the Accident to the date of judgment.

54.  As the plaintiff received HK$738,481.76 in employees’ compensation, she would not be entitled to any further damages in the present case even if I were in favour of her on liability. This serves as another reason for dismissing her claim.

COSTS

55.  The plaintiff was granted legal aid to commence the present case; but her legal aid certificate was discharged on 7 June 2024. Raymond Lam & Associates were originally assigned by the Director of Legal aid to act for her; they remain to be her solicitors after the discharge of legal aid.

56.  The court discussed how an assigned lawyer for a legally aided plaintiff should assess whether there is reasonable, as contrast to a fanciful, chance for the court in deciding the case in the plaintiff’s favour in Cheung Po Chun v Jasmine Cuisine Limited[2024] HKDC 842 (HH Judge Andrew Li; 28 May 2024). There is no need for me to cite exhaustively from that judgment.

57.  I regret to say that the plaintiff’s solicitors appear to me to have failed to discharge their duties properly in preparation of the plaintiff’s claim. Even assuming that the plaintiff’s solicitors were unaware of the work injury report and the record of interview prepared by the loss adjusters at the time when the Writ of Summons was issued on 9 December 2022[6], they must have obtained those documents by way of discovery, if not earlier[7]. Nothing was apparently done to mitigate the inconsistency on how the Accident happened between the pleadings and these documents. Worse still, the plaintiff’s witness statement continued to put forward evidence which was plainly at odds with the pleadings; no ink was spilled to justify, to any extent, the blindingly obvious gap between the plaintiff’s pleaded case and her own evidence. All these happened well before the plaintiff’s legal aid was discharged.

58.  Ms Chan submitted that she had only been briefed shortly before the present case was warned for trial, so there was limited scope in which she could improve the plaintiff’s case. I do not doubt this was the case; but this does not exonerate the plaintiff’s solicitors in any way. In my judgment, there is a prima facie case before me that the plaintiff’s solicitors shall be held personally responsible for at least part of the costs of the present case.

59.  When I dismissed the plaintiff’s claim, I indicated that I would come to my judgment on costs upon receiving counsel’s submissions on the same. I now give the following directions on costs:-

59.1.  The defendant shall file and serve its submissions on costs within 14 days hereof;

59.2.  The plaintiff, and if they so wish to do so separately, the plaintiff’s solicitors and the Director of Legal Aid, shall file and serve written submissions on costs within 14 days thereafter;

59.3.  Submissions shall be restricted to 5 pages;

59.4.  Any factual matters relating to costs should be raised by way of affirmation(s), and be filed at the same time as the submissions;

59.5.  In order to facilitate the Director of Legal Aid to consider his position, the plaintiff’s solicitors shall provide a copy of these Reasons to the Director within 7 days hereof.

60.  My decision on costs shall be disposed on paper upon considering the parties’ respective submissions and affirmation evidence (if any).

CONCLUSION

61.  Based on the above reasons, I dismissed the plaintiff’s claim on 19 March 2025.

62.  For costs, I make an order in terms of §59 above.

63.  I thank Mr Ho for his assistance.

  ( Alfred C P Cheng )
Deputy District Judge

Ms Cathy Chan, instructed by Raymond Lam & Associates, for the plaintiff

Mr Leon Ho, instructed by Zhong Lun Law Firm LLP, for the defendant



[1]  Passenger drop-off point, Terminal 1, HKIA

[2]  The Statement of Claim §3(b) states that the plaintiff was offloading the luggage at the “Place of Accident”. This phrase has not been defined; but it must mean Terminal 1 of HKIA, as §1(b) defined Terminal 1 of HKIA as “the Accident Site”.

[3]  When the plaintiff was interviewed by the expert orthopaedic specialists, she told the experts that she sprained her neck when she unloaded the 4th piece of luggage, which weighed around 30kg: see §92 of the joint report by the expert orthopaedic specialists. But when she was interviewed by the expert psychiatrists, she told them that she developed neck pain when she placed 2 pieces of luggage into the trunk: see §18(a)(i) of the joint report by the expert psychiatrists.

[4]  In this regard, I note that an employer may be held liable not because it was negligent in relation to a one-off action the employee was asked to do, but because of the repetitiveness of the work, and the risk arising out of such repetitiveness: eg Mohammed Sayeed v Leighton Road Hotel Management Services Limited DCPI 2072/2012 (Deputy Judge Simon Ho; 21 October 2014).

[5]  See §119 of the join report prepared by the expert orthopaedic specialists

[6]  Which ought not have been the case if there was faithful compliance of the pre-action protocol as set out in §19 and Appendix A of PD 18.1.

[7]  I note that the related employees compensation claim was commenced some time in 2021. I am not privy to the extent and the timing of discovery of that claim.